Atlas Global Solutions

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Lead scoring & lifecycle automation

AI Solutions · Marketing Automation · CRM Integration · Custom Web & Mobile · Full Stack

CASE REVIEW

MQL volume looked healthy, but sales complained about quality and slow follow-up. Scoring was opaque and lifecycle stages did not match how reps actually worked. We rebuilt the model with transparent rules, decay for stale engagement, and automated tasks when thresholds were met—paired with SLA reporting for managers.

CASE TIMELINE

Discovery through rollout: 11 weeks

STACK

Pardot · Salesforce · Custom scoring service (where needed)

MODEL & ROUTING

We separated fit, intent, and engagement signals. Routing logic respected territories and capacity. Feedback loops let marketing tune weights using closed-won outcomes instead of guesses.

QUALITY

Negative scoring · Recency decay · Disqualify reasons

HANDOFF

Task templates · Slack/email alerts · SLA dashboards

Outcome: higher accepted MQL rate and faster first touch